1. Top
  2. FAQ


  • Can I use a credit card?

    The following credit cards are accepted at the front desk.
    ●American express
    ●Diners Club
  • Is there a stroller?

    There are several sets of equipment.You can use it only at the venue.
    Available for free.Please tell the staff.
  • Is it possible to deal with allergies?

    Please contact us first, as there are relationships with the purchase of ingredients.
    Please fill in the message column when booking or conContinue reading
  • Can I pay with electronic money

    Yes. PayPay is available.
  • Please tell me the safekeeping of valuable items

    If your room has a safe, you can put it in the safe or store your valuables at the front desk.
  • What is the quality of hot springs and springs?

    Shimabara Onsen a natural hanging sink of Shimabara Onsen.
    It is good for health and for your skin, bicarbonate salt spring.

    NeuContinue reading
  • What is the toilet

    All rooms are Western-style, complete with shower toilet and hot toilet seat.
    The main building 1, third floor, there is a multi-purpose toiContinue reading
  • Can I charge an electric car

    No, this facility does not have electric vehicle charging facilities.

    The nearest rechargeable facility is here.

    【Kyushu Toyota ShimabarContinue reading
  • Is there a clock at the Large Bath

    Not in the Large Bath. Also not in the sauna.
    There are Nanamangoku-no-Yu, Misaki-no-yu, and Nagomi-no-yu Misaki-no-yu dressing room.
  • Can you stay with pets?

    We accept only with pet plan.
    For details, please see the pet plan page.
  • Can I stay only for minors?

    Basically, it is not accepted.

    If you wish to stay overnight, the consent of the guardian is required.
    You can stay overnight if you haveContinue reading
  • Do you have Chanchanko?

    Yes, we do provide.
    Red and purple (with a hat) are available.
    Please contact us in advance.

    Red: 60th Birthday (60 years old)
    purple: KContinue reading
  • Is there a sea nearby?

    The beach is about 30 minutes by car from Nagahama Beach in Kunimi.

    If you are a fishing spot, there are many people fishing near the outeContinue reading
  • Can you see the sunrise or the sunset?

    From the east of the east, you can see the sunrise.
    Depending on the direction of the hotel, the setting sun is difficult to see.

    You can eContinue reading
  • What kind of room types are available? feature is?

    Main building ... Elegant because it is connected to the lobby / front desk / dining hall with one elevator!

    Main building single ... For bContinue reading
  • Is there a recommendation spot for commemorative photography?

    "Hosen-no-Taki Fall Falls" just after entering the hotel from the national highway has a heading 14 m and is very powerful.

    In front of theContinue reading
  • Is there a convenience store near the hotel?

    As soon as leaving the hotel! There is a convenience store (LAWSON) opposite the road across the road!
    It is safe with this even with suddenContinue reading
  • What kind of things are there in the shop?

    Main building 3F side front desk! There are shops of proud assortment!

    Various souvenirs ...
    ●Speaking of Nagasaki is Castella! We have varContinue reading
  • Is there a rooftop buffet?

    It is the only on Shimabara Peninsula! Rooftop beer garden will be held in summer only!

    While overlooking the Ariake Ocean and the city ligContinue reading
  • Are you doing mochi - making?

    Annual every year! What? We hold a "rice cake pounding event" at New Year's Holiday☆
    For guests staying at the stage of the dining hall at dContinue reading
  • Can I send a courier? / Can you deliver it to the hotel?

    We also accept courier delivery procedures at the front desk.

    Sending souvenirs from the local area, when baggage has increased too much ..Continue reading
  • Can I order drinks? / Do you have any drinks?

    There is a plan with an all-you-can-drink alcoholic and soft drink such as buffet plan.

    Even for plan without drinks you can order individuContinue reading
  • Are there smoking rooms / non-smoking rooms?

    There is no break between smoking and non-smoking.
    It becomes deodorizing correspondence such as room cleaning and ventilation.
  • Is it possible to make a day trip?

    Currently we do not do.
  • What are the convenience facilities in the vicinity?

    The following facilities are located around the hotel.
    ■convenience store:3 minutes on foot
    ■Laundromat:Within the premises of the hotel
    ■hoContinue reading

Reserve·Contact us

Feel free to help yourself


Representative number / navigation search:0957-62-3111 Direct Booking:0957-63-3111