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0957-62-3111 (Representative number·Car navigation search)
Reservation dial:0957-63-3111
Is it possible to deal with allergies?
Yes, certainly.
We will do our best to accommodate you, such as replacing or removing the affected ingredients.
Please contact us at least 3…Continue readingCan I order drinks (all you can drink) with my meal?
You can order it during dinner.
We do not offer all-you-can-drink options.
※Some plan, such as buffets, include all-you-can-drink.
【alcoho…Continue readingWhat is the toilet
All rooms are Western-style, complete with shower toilet and hot toilet seat.
Additionally, multi-purpose toilets are available on the 1st …Continue readingWhat are the convenience facilities in the vicinity?
The following facilities are located around the hotel.
■Convenience store(LAWSON):1-minute walk
■Laundromat:Within the premises of the hote…Continue readingPlease tell me about the hot springs and their spring quality.
Shimabara Onsen a natural hanging sink of Shimabara Onsen.
It is a hydrogen carbonate spring that is good for your health and skin.
【Effica…Continue readingDo you have Chanchanko?
Yes, we do provide.
Red and purple (with hat) are available for free rental.
If you wish to use this service, please contact us in advance.…Continue readingCan I stay only for minors?
Parental consent is required.
You can stay if you provide a consent form or can confirm that your guardian has given consent to your stay in…Continue readingCan I charge an electric car
This facility does not have charging facilities for electric vehicles.
The nearest rechargeable facility is here.
【Nagasaki Toyota Motor S…Continue readingCan I use a credit card?
Yes. The following credit cards are accepted at the front desk.
●Visa
●Mastercard
●JCB
●American express
●Diners Club
●DISCOVER
●UnionPay
●d…Continue readingDo I pay when I check in or when I check out?
Generally, payment is made at the time of check-in.
We appreciate your understanding and cooperation as check-out times will be busy.Can you stay with pets?
Please note that pets are not allowed at this property.
Additionally, please refrain from letting pets sleep in your car in the parking lot.Do you have a hotel brochure?
There are no pamphlets.
Please see the hotel's official website for the latest detailed information.Is it possible to make a day trip?
This facility does not offer day-trip hot spring baths.Can I send parcels from the hotel? /Can you send it to the hotel?
We accept delivery and receipt of courier services at the front desk.
Please feel free to use this service if you are sending souvenirs or h…Continue readingAre there any events held at the hotel?
Annual !? We hold a rice cake pounding event" during the year-end and New Year holidays.
For guests, flirting on the stage at the dinner ven…Continue readingAre there smoking rooms / non-smoking rooms?
There is no distinction between smoking and non-smoking.
Smoking is allowed in all rooms.
It is possible to accept deodorant support.
when …Continue readingDo you have a shop?
※We are currently closed
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There is an assortment of shops next to the front desk on the 3rd floor of the main building.
Various…Continue readingCan you see the sunrise or the sunset?
You can see the sunrise over the sea.
Due to the orientation of the hotel, it is difficult to see the sunset.
You can see the sunrise from …Continue readingWhat kind of room types are available? feature is?
【Main Building】
The lobby, front desk, and dining room are located in the main building, making it easy to move around.
Only the main buildi…Continue readingIs there a convenience store near the hotel?
Right after leaving the hotel, LAWSON is across the road.
Seven- Seven-Eleven Family Mart is also a 3-minute drive from the hotel.Is there a beach nearby?
There are two beaches closest to the hotel.
【Nagahama Beach】
Unzen Kojiro, Unzen City, Nagasaki Prefecture(30 minutes by car from the hotel…Continue readingIs there a clock at the Large Bath
It is not in Large Bath (including sauna).
There is a clock in the dressing room.Is there a beer garden?
The only rooftop beer garden on the Shimabara Peninsula is held only in the summer.
While overlooking the Ariake Ocean and the city lights …Continue readingIs there a recommendation spot for commemorative photography?
We recommend "Hosen-no-Taki Fall no Taki", which is just after entering the hotel from the national highway.
Shimabara only waterfall with a…Continue readingPlease tell me the safekeeping of valuable items
If the room has a safe, you can put it in the safe or keep valuables at the front desk.
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