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  2. frequently asked Questions

frequently asked Questions

  • Can you rent a yukata?

    Yes. We are rental for 200 yen per dress.
  • Do you have karaoke?

    We introduced the The latest DAM ! Let's sing comfortably!

    No matter how many people, one room 30 minutes 500 yen.

    And Western-style KarContinue reading
  • Can I order cakes?

    We accept orders for cakes.

    You can choose from fresh cream and chocolate.
    Message plates such as "Happy Birthday" and candles are also aContinue reading
  • Details about hot springs and springs

    Shimabara Onsen a natural hanging sink of Shimabara Onsen.
    It is good for health and for your skin, bicarbonate salt spring.
    Outdoor bath · Continue reading
  • Is there a stroller?

    There are several sets of equipment.You can use it only at the venue.
    Available for free.Please tell the staff.
  • Do you support wheelchairs?

    The in-facility shared section corresponds.You can move by elevator in the facility.

    There are steps of 1 to 2 steps in the bathroom and toContinue reading
  • Are the guest rooms ocean view?

    "Ocean view" is included in the room name,
    Only rooms that are singing a view on the description of the room are committed to the view.

    EveContinue reading
  • Can you see the sunrise or the sunset?

    From the east of the east, you can see the sunrise.
    Depending on the direction of the hotel, the setting sun is difficult to see.

    You can eContinue reading
  • What kind of room types are available? feature is?

    Main building ... Elegant because it is connected to the lobby / front desk / dining hall with one elevator!

    Main building single ... For bContinue reading
  • Access from the nearest station / port?

    Shimabara Railway Shimabara-Gaiko Station... 15 minutes on foot / 5 minutes by car

    Shimabara Port Ferry Depot ... 10 minutes on foot / 3 miContinue reading
  • Is there a recommendation spot for commemorative photography?

    "Hosen-no-Taki Fall Falls" just after entering the hotel from the national highway has a heading 14 m and is very powerful.

    In front of theContinue reading
  • How many parking lots can you park?

    From the first parking lot to the third parking lot.
    First parking lot ... Parking lot in front of lobby.It accommodates about 50 cars.
    SecoContinue reading
  • Is there a convenience store near the hotel?

    As soon as leaving the hotel! There is a convenience store (LAWSON) opposite the road across the road!
    It is safe with this even with suddenContinue reading
  • What kind of things are there in the shop?

    Main building 3F side front desk! There are shops of proud assortment!

    Various souvenirs ...
    ●Speaking of Nagasaki is Castella! We have varContinue reading
  • What amenities are in the Large Bath?

    Basically there are shampoo · rinse · body soap · hair brush · cotton swab · razor · dryer.

    We also have a scale, a baby cot and a locker wContinue reading
  • Is there a Manga Corner?

    There is a free Manga Corner"Mint" in main building 1F.

    From long ago masterpiece to the latest manga.
    Also print and picture books.

    UsageContinue reading
  • Is there a massage chair?

    Two newest massage chairs introduced!
    We started free service from October 2015.
    It is installed near the Large Bath.
  • Is there a kids room?

    We have established a children's room in Shiosai-kan 5F (direct EV Yes from the front desk).
    I also have a massage chair next door so I'm alContinue reading
  • Is there a Fitness corner?

    Large Bath Fitness corner was completed by the Large Bath.
    There are treadmill, stepper, brilliant machine, leg magic, etc.
  • Is there a rooftop buffet?

    It is the only on Shimabara Peninsula! Rooftop beer garden will be held in summer only!

    While overlooking the Ariake Ocean and the city ligContinue reading
  • Is there a laundry service?

    A coin launderette is on site.

    Both washing machine and dryer are located.It is an automatic injection type which does not require detergenContinue reading
  • Are you doing mochi - making?

    Annual every year! What? We hold a "rice cake pounding event" at New Year's Holiday☆
    For guests staying at the stage of the dining hall at dContinue reading
  • Can I order bespoke food?

    You can add bespoke cuisine for meals.【Request inquiry】

    Horakuyaki Grill, Assorted crab, Grilled dumpling of abalone, Heaps of sashimi, FriContinue reading
  • Can I order flowers?

    On an anniversary ... To the milestone of life ....Would you like something important to you?
    You can also order from flower type and price.Continue reading
  • Is there a massage?

    We do massage in the guest room.

    40 minutes 4,000 yen, Extension 10 minutes 1,000 yen
    Last reception 22:00

    Advance reservation is recommenContinue reading
  • Can I send a courier? / Can you deliver it to the hotel?

    We also accept courier delivery procedures at the front desk.

    Sending souvenirs from the local area, when baggage has increased too much ..Continue reading
  • Is there a shuttle?

    Only the nearest station (Shimabara-Gaiko Station) · Harbor (Shimabara-Gaiko Ferry Station)
    Free pick up and drop off are accepted.

    As therContinue reading
  • Allergies etc, can you change the meal contents?

    It is also possible to take measures such as removing allergy food and making it an alternative dish.
    We will also handle allergies except vContinue reading
  • Can I order drinks? / Do you have any drinks?

    There is a plan with an all-you-can-drink alcoholic and soft drink such as buffet plan.

    Even for plan without drinks you can order individuContinue reading
  • Can you stay with pets?

    Very Popular! "Pet plan" that can stay with pets!
    With dogs and love cats! It will be memories of a fun trip!
    Please also contact us for accContinue reading

Reserve·Contact us

Feel free to help yourself

0120-899-399

representative·Car navigation search: 0957-62-3111, Direct Booking: 0957-63-3111